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Forward Progress

Company Profile

At Embassy, we’re committed to helping you make your financial journey a success. By offering the best in reliable, innovative, customized banking solutions, attentive personal service and expert professional guidance, we will provide a secure base from which you can explore your financial potential. Whether you’re an individual, a family or a business, we know that your banking needs are unique and require unique solutions. That’s why our founders developed our philosophy of Banking Without Borders – to give you the freedom you will need to find responsible financial success.

A direct outgrowth of the Embassy vision, the Banking Without Borders philosophy means …

  • Tearing down the barriers between bank staff and customers to give you one-on-one consultation sessions with a knowledgeable, caring professional – as often as you like.
  • Moving beyond the walls of conventional banks to create warm, comfortable, welcoming spaces for our customers.
  • Exploring a new culture in banking services by offering innovative options like courier banking, live phone representatives, refreshment centers, financial seminars and special banking programs designed just for kids.
  • Removing bureaucratic limitations and empowering our professionals to make on-the-spot decisions so you get the answers you need, when you need them.
  • Freedom from preset fund levels for accounts, without threat of arbitrary or unreasonable fees.
  • Flexible account, investment and loan options customizable to your unique lifestyle or business.

Embassy Bank Vision Statement

Embassy Bank is a happy, team-oriented, entrepreneurial group of local professionals with significant financial services experience. We possess an unmatched level of dedication to providing our future valued customers with exceptional service. Our total focus on customer satisfaction is the catalyst, continuously driving us to be able to provide the best financial products, services, technology and solutions. As a team, we will strive to exceed customer expectations while setting the standard for relationship banking in the Lehigh Valley. By regularly soliciting feedback from all Embassy Bank stakeholders – customers, employees, management, advisory boards, shareholders, directors and the Lehigh Valley community – we will constantly improve these attributes, contributing to stakeholder value and generating exceptional performance.

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