Customer Service: 610-882-8800
Routing Number: 031318716
March 26, 2020
To Our Valued Customers:
As your bankers, but more importantly as friends and neighbors, we at Embassy Bank are dedicated to doing everything possible to maintain the health and safety of our team, our customers, and our community. The coronavirus (COVID-19) is disrupting many lives, and we recognize that you may be experiencing difficulties and concerns at this time. We maintain our commitment to providing the exceptional service that you have come to expect from us, and we are here to assist you with your financial needs and concerns.
Effective Monday, March 30, 2020, we will temporarily amend our operating hours and the number of open locations in the spirit of making our contribution to the welfare of our community.
We very strongly encourage you to utilize our online and mobile banking solutions for self-service on your existing accounts, to make deposits, and to open new personal deposit accounts.
Learn more about our digital solutions at: https://www.embassybank.com/Online. If digital banking is not available to you, we offer surcharge-free ATMs and night depository services. You are also welcome to mail in your banking transactions and work with us via the telephone for items that do not require a face-to-face meeting.
As this is a rapidly changing situation, we ask that you monitor our COVID-19 page frequently for updates and important information: https://www.embassybank.com/Covid19. You may contact us at embassy@embassybank.com or 610-882-8800.
Thank you for being our customer, and for understanding these changes are all temporary. We look forward to returning things to normal as quickly as possible for you, and we believe if we do our part, we will.
Stay healthy,
David M. Lobach, Jr.
Chairman, President and CEO
Embassy Bank for the Lehigh Valley
A message from the PA Department of Banking and Securities for ways to be safe from opportunists who will try and take advantage of them during major events such as the current COVID-19 situation:
"Consumers should be on alert for increased fraud during major events such as the outbreak of COVID-19," said Acting Secretary Richard Vague. "Scams are becoming increasingly more sophisticated and scam artists are taking advantage of people, making every attempt to separate you from your hard-earned money."
Cybercriminals like to take advantage of incidents such as the coronavirus threat to entice people to click on phishing emails and conduct social engineering attacks. Cybercriminals may send malware‐laced emails with attachments and links to websites that can harvest your private information and passwords to exploit your personal and corporate accounts. It is important to remain diligent in reviewing emails to ensure they are safe.